MKT-262 Surmounting Short-Term Barriers to SaaS Integration</b></span>

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Surmounting Short-Term Barriers to SaaS Integration

Document:                       MKT-262
Date of Publication:           August 16, 2006
Number of Pages:             4
Lead Author(s):                 M. West
Price:                               $195 USD

Perspective Summary:

Accelerating market adoption of Software-as-a-service (SaaS) increasingly points for the need for deeper and richer SaaS integrate capabilities, both with other applications in the IT systems portfolio and with other SaaS applications. While SaaS "poster child" Salesforce.com has already implemented solutions for more than 444,000 subscribers at 22,700 companies worldwide -- most of these deployments have been stand-alone application silos.

Why haven't they been integrated? Until recently, there have been numerous short-term barriers to achieving SaaS integration, including lock-in concerns, uncertainty over middleware choices, concerns about application and data security and integrity, not to mention the complexity of the task, as enterprises move toward service-oriented architectures (SOA).

One viable solution is the SaaS integration platform (SIP), as developed and defined in Saugatuck's SaaS 2.0 report (See Note 1 on page 2). Leading and emerging SaaS and SIP providers, such as Salesforce.com, eloqua, Success Factors, Informatica, Open Air, nSite, Jamcracker, BridgeWerx, Opsource and OZ Development are offering integration APIs, connectors and tools and teaming with SaaS integrators to surmount the short-term barriers to SaaS integration. Today’s emerging SIPs pave the way toward enterprises of all sizes managing SaaS applications as just another set of business tools in the portfolio.

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