STR-316 Open Source Critical Realities: The Effectiveness Gap

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Open Source Critical Realities: The Effectiveness Gap

Document:                       MKT-316
Date of Publication:          January 31, 2007
Number of Pages:             4
Lead Author(s):                Bruce Guptill
Price:                              $295 USD

Perspective Summary:

As noted in Saugatuck Perspective MKT-314 published earlier today, Open Source-based software is rapidly gaining acceptance, and deployment, in user markets. Strategic commitments to Open Source by most leading, brand-name software and services vendors (“Master Brands” in Saugatuck parlance) made headlines throughout 2006, and strengthened user belief that Open Source may really be “ready for prime time.”

But is it? Can open source software deliver in critical business environments? As part of our ongoing user executive surveys and interview programs, Saugatuck has gathered insights from IT executives worldwide regarding their experiences in implementing and managing Open Source-based software in a wide variety of business-critical environments.

The bottom line is that Open Source-based software can deliver the reliability and performance required in business-critical environments. However, there are caveats; “some assembly is required,” to quote more than one IT executive with extensive implementation experience.

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