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DreamForce '07: Customer Interviews Indicate the Strength of Salesforce and SaaS
Document:
EVT-391
Date of Publication: September
28, 2007
Number of Pages: 6
Lead Author(s):
B. Guptill
Price: $295
USD

Perspective Summary:
More than 7,000 users attended
Salesforce's annual DreamForce '07 user and partner conference at
the Moscone
Center
in San Francisco,
September 17 - 19, 2007. Attendance was up more
than 25 percent from 2006's 5000 attendees. Salesforce made several
interesting announcements, most notably regarding its Force.com
"on demand" SaaS development platform service – which
the company has labeled "platform-as-a-service."
It also laid out initiatives for expanding Salesforce and
AppExchange presence within customer enterprises, including the
"Ideas" platform/application for intra-enterprise
collaboration and communication.
As we did in 2006, Saugatuck
attended DreamForce, participating in several analyst and VIP
events, and meeting with SFDC executives, partners, and other
analysts. And as we also did in 2006, Saugatuck interviewed
Salesforce customers regarding SaaS (and Salesforce) benefits,
Salesforce functionality, future adoption plans for SaaS, and
attitudes toward multi-tenancy and data privacy issues.
We
present and compare our findings in this Strategic Perspective,
assessing the evolution of SaaS, as well as some key challenges
facing Salesforce as SaaS looms large in enterprises of all sizes,
worldwide.
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