STR-418 IT Disruptors Bring Management Challenges and Opportunities

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IT Disruptors Bring Management Challenges and Opportunities

Document:                    STR-418
Date of Publication:       December 27, 2007
Number of Pages:          8
Lead Author(s):              C. Burns
Price:                            $195 USD

Perspective Summary:

User IT organizations are simultaneously being driven to reduce costs and to support increasingly dynamic and agile business processes. As a result, IT organizations are increasingly adopting one or more fundamental changes such as Software-as-a-Service (SaaS), Service Oriented Architecture (SOA), Open Source software, and a virtualized or Utility Computing infrastructure.

Earlier this year Saugatuck identified these “technology disruptors” as presenting both capabilities and problems beyond the scope of what most user enterprise IT management organizations, systems, practices and skill sets can adequately address (see IT Management Evolution: All Roads Lead to Rome, STR-372, 31Jul07, and IT Management: Disruptive Influences Driving Four Stages of Evolution, RA-390, 26Sep07).

These disruptors necessitate rapid evolution in IT management skills and processes. Tomorrow’s amorphous, dynamic, hybridized IT environment will not be managed effectively (or cost-efficiently) by yesterday’s processes. In this Strategic Perspective, we provide insights into the current evolution of IT management, including the timing, challenges, and the resulting opportunities for vendors.

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