Document:                      STR-484
Date of Publication:          July 22, 2008
Number of Pages:            6
Lead Author(s):               S. Medina, B. Guptill
Price:                              $195 USD

Perspective Summary:

Software as a Service (SaaS) provides user firms with expanded opportunities and capabilities, often at lower costs than could be attained via on-site software offerings.  But the rapid growth in range and depth of SaaS offerings, with an attendant growth and variety in SaaS providers, brings significant IT management challenges for user-firm CIOs.  This Strategic Perspective provides insights on how to overcome those challenges via five management imperatives for SaaS.

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