Clients who subscribe to Saugatuck’s Continuous Research Services (CRS) have inquiry privileges into our team of senior industry analysts. Our inquiry process enables clients to speak directly with our analysts regarding Saugatuck research, utilizing that research and our expertise to provide insight and guidance specific to a client's situation or needs.

Inquiry events can be scheduled as 30-minute to 45-minute, one-on-one discussion calls, with a focus on helping our clients extend the value gained from Saugatuck's published research.

While inquiries may require some review and preparation by Saugatuck analysts, they primarily are meant to be time-bound to the length of the pre-scheduled call. In this regard, inquiry events are not meant to be an alternative to custom consulting engagements, or forums to initiate new research threads that go beyond the scope of Saugatuck’s published research.

As a guideline, the best inquiry is one that focuses on a small number of targeted questions (3 or fewer) that can be handled during the time allocated for an inquiry call. Should clients have comprehensive and/or detailed lists of questions that cannot be addressed in a single inquiry event, Saugatuck will either schedule additional inquiry sessions as available under their client contract – or provide for a variety of economical consulting options to address the specific client requirement at hand.

Inquiries can be submitted in advance via email to Chris MacGregor . Either Chris or other staff members will generally get back to you within 24 hours to schedule a call with the most appropriate analyst. Please contact your account representative if you have any concerns.

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