Associate Research Analysts

Prior to founding the firm in 1999, Mr. McNee spent eleven years with Gartner, Inc., most recently as Group Vice President and Research Fellow, responsible for guiding the firm's overall research strategy. A recognized expert in software, services and eCommerce strategies, Mr. McNee spent five years leading Gartner's Business/IT Management practice as its Director of Research, focusing on CIO governance, IT sourcing models and eBusiness management strategies. Previous to this, Mr. McNee headed up Gartner's Product Strategy organization, after successfully creating, launching and managing a number of profitable new research and consulting products, including the Industry Trends and Directions (ITD) and Software Asset Management (SAM) services. A frequent speaker at industry conferences, Mr. McNee has published hundreds of articles and consulted with thousands of user and vendor clients over the years, throughout the world.

Michael West is Vice President with Saugatuck Technology. His areas of research and consulting expertise include Cloud Computing, “Enterprise Ready” SaaS, ISVs in transition to SaaS, Cloud Development platforms, SaaS Integration, Social Computing platforms, and GRC. 

In 2000, Mr. West joined Saugatuck as an early co-founder after leaving Gartner, Inc., where he served as Vice President and Research Director. In 2004-5, Mr. West spent a year in Washington, D.C. at the Corporate Executive Board as Practice Manager of the Information Risk Executive Council, before returning to work at Saugatuck and re-focusing his interests on Software-as-a-Service and Cloud platforms. 

Mr. West has over twenty years experience in Information Technology at John Hancock, Fidelity Investments, Apple Computer, and Gartner. He is a frequent speaker at conferences and other industry events on a wide range of topics concerning technology and business strategy. He has written and presented research on information management, data administration, applications development, application integration, object technology, client/server architectures, graphical user interface and usability strategies, web site development and Internet applications, network computing, electronic commerce, portals, hubs and communities. 

Mr. West has an A.B. from Williams College , M.A. from Johns Hopkins University and M.B.A. from the Boston College Graduate School of Management. He has taught IT Strategies in M.B.A. programs at the Boston College Graduate School of Management and at the Haas School of the University of California at Berkeley.
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Prior to Saugatuck Technology, Andrew Jeffs was the Senior Vice-President of Business Development with 3SIX0 Advisors. Andrew’s expertise in sales and marketing effectively positioned him to work with clients across multiple industries. Earlier in his career, Andrew worked for over 10 years with Gartner, a leading research, advisory, and consulting firm. In his role, Andrew focused his efforts on maintaining and growing Gartner’s research and consulting revenue into small, medium, and large enterprises across multiple industries. Andrew specialized in working with technology firms, related to growth strategies. In his career at Gartner, Andrew’s role migrated from a regional role to a global account management role, with focus on key global accounts. He started his career at Lanier Corporation, with a responsibility to grow sales and revenues of document management solutions and services.

Andrew has extensive experience working with firms in the hardware, software, telecom, wireless, and technology services areas. As needed, he provides support for projects, related to business, product, and go-to-market strategy.

Frank Sempert is Senior Program Executive for Saugatuck Technology, helping to guide the overall growth of Saugatuck’s services in Europe. In addition, Mr. Sempert will lead the firm’s business development efforts in Central Europe, with a focus on Germany, Austria and Switzerland.

Since 2002, Mr. Sempert has been an independent Management Consultant, advising a variety of both small and large European technology providers concerning sales & marketing strategies, setting up off-shore development, identification and selection of venture investors, and occasionally acting as an interim CEO.  He is a very active board member for the Open Source Business Foundation (OSBF) in Germany.

From 1997 to 2002, Mr. Sempert created and ran a Frankfurt-based company, SEC Consulting AG, initially specializing in Y2K and Euro projects, later in Post Merger Integration Management. Prior to this, he built up and headed Gartner Group’s Central European operation for more than five years, after a position as Managing Director of Central Europe for Informix. Still earlier in his career, Mr. Sempert held various executive leadership and sales and marketing positions with Olivetti, WANG Germany, Ericsson Information Systems and Teamco.

Previously, Lee was SVP of Research at AMR Research and Research Vice President at Gartner. In her nine years at Gartner, she covered the Enterprise Applications markets (primarily ERP, BI and CPM) and served as Lead Analyst for Oracle Corporation. Additionally, Lee led the thought leadership and innovative research for the CPM arena.

Prior to these experiences, Lee held positions in product marketing / management at Lawson Software and Marcam. There she drove the direction of future ERP products, managed alliances with other providers, and worked directly with customers and partners in defining product requirements and directions.

Andrea is a Research Advisory Board Member of Saugatuck Technology and co-founder and President of the HorizonView Group, a marketing consulting and services firm specializing in digital media strategies and customer loyalty.  She has extensive experience in the technology industry and, in her 25+ year career at IBM,  led pioneering work on cloud computing, energy and environment, social networking and business process services.  As Vice President of Market Insights she drove research and analyses that shaped IBM’s strategies around emerging technologies and new markets, branding and channels. She published a series of quarterly reports dealing with market trends, competitive assessments and customer analytics and served as a trusted advisor to IBM’s senior executive team.

Bill is an Advisory Board Member at Saugatuck Technology and Vice President of Research and Business Development at getcontrol.net, a leading knowledge worker productivity company specializing in email, information management and meeting productivity training. He is also an IT industry advisor, mentor and author of international recognition.

Mr. Kirwin is an IT industry veteran with over 30 years experience in IT management, industry analysis, sales, marketing and support. In his 20 years as VP Research at Gartner, Bill provided thought leadership in end user computing, IT financial, operations and management key issues. He created the concept of Total Cost of Ownership and the Enterprise Personality Profile and applied it to IT user and supplier markets. He founded Gartner Software, Gartner Press and the Managing Distributed Computing practice area and was instrumental in developing Gartner Measurement consulting services.

During his IT industry tenure, Bill has written hundreds of reports and articles, presented and numerous industry events and been widely quoted in both trade and business press.  He has held positions in sales, customer service and information services management.

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