|
 |
|
Focus Area: Emerging Outsourcing Models
Saugatuck
Technology has an ongoing research and consulting practice focused
on emerging trends in IT and Business Process Outsourcing.
Saugatuck
research shows that companies are starting to take a much more
strategic view of outsourcing, beyond the traditional tactical focus
on cost cutting. Strategic sourcing has emerged as an integral part
of defining and realizing competitive advantage for many firms.
Where companies once gained such advantage by accumulating assets to
cover as much of their industry value chain as possible, today's
focus is on flexible and agile profit-making capabilities that
change as markets change. And outsourcing plays a
growing role in providing sourcing alternatives and new ways to
execute a business strategy.
Saugatuck
believes that more and more of the required adaptable business
capability will be attained by subscribing to and buying
standardized offerings from vendors and service providers, as
opposed to buying customized offerings or building capabilities
in-house. This standardization will occur at three levels: business
process, software applications, and IT infrastructure. As a result, standardization
will be one of the key drivers of outsourcing growth over the next
five years.
Representative Consulting
Engagements
 |
Assessment of macro-business
strategic levers driving customer growth |
|
Buyer adoption forecasts and
profiles - BPO, BTUs, BTO |
|
Buyer
demand - onshore/offshore/nearshore |
|
Decision process and executive
perspective |
|
Competitive and market assessment |
|
Identification and
prioritization of business process opportunities at the industry
level |
|
Vertical market deep dives
(i.e., financial services, healthcare, public sector,
manufacturing) |
|
Emerging business model
considerations |
|
Positioning and messaging |
Relevant links to Published Saugatuck
Research Topics
|
|
|
|
|
|
Featured
Research Reports
Cloud Infrastructure Services Data Report: Traditional Approaches to New IT
Firms may be deploying Cloud Computing with a lack of understanding and preparation that will cost dearly in lost time, project investment, integration, and management overhead. This report lays out key trends, challenges and needs for users and vendors, and provides guidance to effectively manage the disruptive impacts of Cloud on business and IT.
Click
here to find out more
Monetizing the Cloud: Assessing Billing and Payment Providers
Effective billing and payment solutions are essential in enabling monetization, providing agility in competitive situations, managing the channel, and reducing operational costs for any Cloud services provider. This study examines and explains the need for, and roles of, billing and payment solutions in all aspects of Cloud Computing. The study also profiles solutions of leading Cloud billing solution providers, assessing each according to eight critical selection and use criteria.
Click
here to find out more
An Endless Cycle of Innovation: Saugatuck SaaS Scenarios Through 2014
Software-as-a-service (SaaS) is part of a multi-year “loop” that reciprocates between users and providers, with each side influencing the other. Mismanaging this “endless loop of innovation” prevents user firms from being able to derive competitive advantage from SaaS, prevents SaaS providers from competing effectively, and traps ISVs from growing along with the global IT market. Understanding how each side influences the others, and how to manage through changing market scenarios, is the key benefit to readers of this report.
Click
here to find out more
Bridging the Gap: Achieving the Promise of Enterprise Social Computing
The business potential of enterprise social computing (ESC) delivers quantifiable business value by improving collaboration and business performance within and between user enterprises. This report includes insights, analysis, and recommendations from Saugatuck’s social computing research program, including in-depth guidance to buyers and providers to maximize the business value of ESC.
Click here
to find out more
__________
|
|
|
|
